Barons Court Hotel, Wolverhampton

Barons Court Hotel Terms & Conditions
Nothing on the Barons Court Hotel Website shall be construed as conferring any license under any of Barons Court Hotel or any third party's intellectual property rights, whether by estoppel, implication, or otherwise. 

Content and liability disclaimer
The Barons Court Hotel shall not be responsible for any errors or omissions contained at this Web Site, and reserves the right to make changes without notice. Accordingly, all the Barons Court Hotel and third party information is provided "AS IS".
The Barons Court Hotel DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION (INCLUDING ANY SOFTWARE) PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

In no event shall Barons Court Hotel be liable for any damages whatsoever,and in particular Barons Court Hotel shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to any Barons Court Hotel Website or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise.

The information presented in, but not limited to, the discussion forums and venue reviews that may be supplied by visitors to the Barons Court Hotel and do not necessarily represent the views of Barons Court Hotel.

Please read carefully.

These terms and conditions are here to protect you and us, if a disagreement arises.   There's nothing in here that will surprise you!
 
1  We accept provisional reservations by telephone, e-mail or post and your booking must be secured by your credit card details.
2  Bookings are confirmed using one of the following:

Online booking via our own website - Confirmed by email normally within 24 hours
Telephone - Confirmed by the Hotel staff immediately
Third Party Agent - Confirmed by the Agent

PLEASE BE ADVISED - PAYMENT FOR YOUR ROOM(s) will be taken on arrival.

3  If you have a large multi room booking, part payment may be required at the time of the booking.
The balance of your payment can be charged to your Credit card on arrival or at any time during your stay and we will inform you should we need to complete the transaction before your departure date. We accept cash and most credit/debit cards; please note that we no longer accept cheques unless they have been cleared before your stay has finished.

4  The person making the booking is responsible for paying all monies due and their credit/debit card details will be used to cover any shortfall in payment (for themselves or any person in their party) or to pay for breakage or losses of Hotel property.  We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel'sproperty or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest's credit /debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum. We reserve the right to make a charge for any lost or damaged items, including any keys or pass cards issued to you.

Removal of hotel property
We reserve the right to charge guests the cost of replacing any items thatare removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address. 

Lost / Damaged property
Should any guest lose any belongings during their stay or incur damage to theirproperty, the provision of the Hotel Proprietors Act 1956 will apply, a copy ofwhich is displayed in reception. If we find any lost property, we will makeevery reasonable effort to locate the owner and return it, but if we cannot locatethe owner and an item is not reclaimed with 3 months of the guest's departure itwill be disposed of by the hotel.

Vehicles
All vehicles are parked at the owners' risk. Should a problem occur with a vehicle in the hotel car park, the hotel cannot accept any liability. If a vehicle is left in the hotel car park for more than 8 hours after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owners' expense.  Nothing in these terms or conditions shall limit or restrict the guests' legal rights as a consumer. Advice concerning such rights may be obtained from a Citizens Advice Bureau.

5  Tampering with fire detection systems and fire fighting equipment.  We reserve the right to take action against any guest found to have tampered/ interfered with any fire detection equipment throughout the hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the hotel due to their actions and additionally may be asked to leave the hotel. Depending on the severity of the guest actions, the Police may become involved at the hotel's discretion. Should the fact that fire fighting or detection equipment had been tampered with come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send aninvoice for the amount to the registered address.

6  If we receive notice of cancellation before 12 noon on the previous day to your arrival day, no charge will be made.  Any cancellations after 12 noon on the previous day to your arrival day, will incur a charge of one night's full rack rate of the type of room booked. (Except for multi room bookings - see below).

Multi - room bookings for one night have a longer cancellation period of 7 days.  Should you wish to cancel within 7 days prior to your arrival date you will be charged one full night's rack rate on every room booked.

Multi room or one-room bookings for more than one night have a longer cancellation period of 7 days.  Should you wish to cancel within 7 days prior to your arrival date you will be charged 75% of the total booking price.

A 50% payment may be taken at any time prior to your arrival date for bookings that are 3 days or longer.  If no cancellation notice is received (as advised herein) then the full price of the booking will be charged.

You may wish therefore, to consider travel insurance.

7  If you have made a reservation through a third party agent and you need to cancel, please refer to the cancellation charges on the agent's site. You will need to contact the agent to inform them of the change in your plans.

8  Your room will be ready by 1.00pm on the day of arrival, and you must check in by 9.30pm at the latest, unless prior arrangements have been made, check out time is 11.00am on the last day of your stay.

9  The services we offer are subject to availability and provisional booking emails are subject to change in price if software errors occur.  We shall, of course, inform you immediately.

10  We will do our utmost to provide your accommodation as booked, but if we need to cancel your reservation for any reason, we will contact you as soon as possible, and return any deposit or other payments you have made.

11  We reserve the right to transfer your booking to another local hotel through overbooking or human error.  If that is the case, any extra cost of the booking (room cost only) will be paid by Barons Court Hotel before checking in.

12  To prevent fraud, if the person staying is not the same person who booked with a credit card we reserve the right:

a)  To ask the person staying, for a further method of payment, including taking payment on arrival.
b)  To seek clarification of the person's relationship with the person booking with a credit card, both at the point of booking or time of arrival.
c)  To ask the person staying to clarify in writing, the name, address, phone number and relationship to the person who made the original booking (this includes business or personal bookings)
d)  Using the details provided in (c), phone the person who booked with the credit card, in order to clarify the (staying) person's appearance and relationship to the credit card holder.

13  We use internal camera surveillance in public areas for security only.

14  Inappropriate behaviour
It is the hotel's policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behaviour. Should any actions by a guest be deemed inappropriate by the Duty Manager, or if any inappropriate behaviour is brought to the attention of the Duty Manager, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guest actions, the Police may become involved at the hotel's discretion, or guests may be asked to leave the hotel.

15  Main Provisions of The Hotel Proprietors' Act 1956

Definition of an hotel
The Act defines an hotel as "an establishment held out by the proprietor as offering food, drink and, if so required, sleeping accommodation, without special contract, to any traveller presenting himself who appears able and willing to pay reasonable sum for the services and facilities provided and who is in a fit state to be received."

Hotelier's responsibility for guest's property
The proprietor of any hotel has a duty to take reasonable care of the property ofhis guests brought to the hotel, whether resident or not. If it is lost or damaged through the negligence of the hotel, the proprietor may be liable. In addition to this duty, which an innkeeper has in common with others who are not innkeepers (private hoteliers), an innkeeper has, in certain circumstances, strict liability for the property of his resident guests.The proprietor can avoid his liability only if he can prove that the loss or damage was caused by the guest's own negligence, or by an Act of God, or by an Act of theQueen's enemies.

Innkeeper's strict liability
This liability, which applies only to innkeepers, whether they have been negligent or not, extends to the loss or damage of guests' property only if at the time ofthe loss or damage sleeping accommodation had been reserved for the traveller;and the loss or damage occurred between the midnight immediately preceding andthe midnight immediately following his stay at the hotel.  The strict liability does not apply to vehicles or property left in them, horses or other live animals or their harness or other equipment, although the innkeeper still has a duty of reasonable care for them. As strict liability no longerapplies to these items, the innkeeper no longer has a right to detain them assecurity for unpaid bills.

Limitation of strict liability
The innkeeper's strict liability is limited to £50 for any one article and to £100 in respect of any guest, if he exhibits a copy of the statutory notice, given in the Act, and in the way prescribed by the Act. If a copy of the statutory notice is not displayed, or not displayed as laid down by the Act at that time when the property was brought to the hotel, the innkeeper loses the protection of limited liability and becomes fully liable for the whole amount of the loss or damage.

Innkeeper's full liability
In addition to full liability arising when the innkeeper does not display a copy of the statutory notice as laid down by the Act, the innkeeper loses the protection of limited liability and becomes fully liable for the whole amount of the loss or damage if the property was stolen, lost or damaged through the default, neglect or wilful act of the proprietor, or his staff; or was lost or damaged whilst expressly deposited for safe custody; or was refused for safe custody, or through some other default on the part of the innkeeper or his staff, it was not possible to depositit for safe custody.

16  We respectfully suggest that you print these terms and conditions, should you not need to revisit the site soon.

Thanks for booking with us.

Keith Kirkham  (Manager)

Call Keith on 01902 341751
Barons Court Hotel, 142 Goldthorn Hill, Wolverhampton. WV23JE
KeithKirkhamUK@Gmail.com